Privacy Policy
What information do we collect?
At Mashq Creatives LLC-FZ, we collect information from you when you register on our site, place an order, or subscribe to our newsletter. As part of our site registration or ordering process, you may be asked to provide your name, email address, mailing address, and phone number. However, you can visit our site anonymously.
What do we use your information for?
The information we collect from you may be used in the following ways:
Personalisation of Experience: Your information helps us better respond to your needs.
Website Improvement: We continually strive to enhance our website offerings based on your information and feedback.
Customer Service Improvement: Your information helps us respond more effectively to your customer service requests and support needs.
Confidentiality Assurance: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever without your consent, other than for delivering the purchased product or service requested.
Site Features: To administer contests, promotions, surveys, or other site features.
Communication: We will send periodic emails regarding your order or other updates. Note: Unsubscribe instructions are included at the bottom of each email for those who wish to opt out of future emails.
How do we protect your information?
We implement various security measures to maintain the safety of your personal information. This includes using Secure Socket Layer (SSL) technology to transmit sensitive information and encrypting this information in our payment gateway providers' database, which is accessible only to authorised personnel. Your private information (credit cards, social security numbers, financials, etc.) is not stored on our servers after transactions.
Do we use cookies?
Yes. Cookies are small files a site transfers to your computer's hard drive through your Web browser (if allowed) to enable the site's systems to recognise your browser and capture and remember certain information. We use cookies to remember items in your shopping cart and compile aggregate data about site traffic and interaction. We may also use third-party services to better understand our site visitors, stipulating that these parties are not allowed to use the information except to help us improve our business.
Do you know if we disclose any information to outside parties?
We do not sell, trade, or transfer your personally identifiable information to outside parties, excluding trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential. We may also release your information when necessary to comply with the law, enforce our site policies, or protect the rights, property, or safety of others. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third-Party Links
Occasionally, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We don't take responsibility or liability for the content and activities of these linked sites. Still, we strive to protect the integrity of our site and welcome any feedback about these sites.
Privacy Policy
This online privacy policy applies only to information collected through our website and not to information collected offline.
All credit or debit card details and personally identifiable information will not be stored, sold, shared, rented, or leased to third parties.
Terms & Conditions
1. Mashq Creatives LLC-FZ maintains the https://mashq.ae website (“Site”).
2. All orders are processed in AED.
3. We will not trade with or provide services to OFAC and sanctioned countries.
4. Users are responsible for maintaining the confidentiality of their accounts.
5. The laws of the UAE shall govern and interpret any dispute or claim arising out of or related to this website.
6. The United Arab Emirates is our country of domicile.
7. Minors under 18 are prohibited from registering as a User of this website and transacting with or using the website.
8. Payments made on our website are processed through a secured connection with our payment provider.
9. The cardholder must retain a copy of transaction records, Merchant policies, and rules.
10 All prices are inclusive of VAT.
Your Consent
By using our site, you agree to our website terms.
Changes to Our Terms Policy
We will post those changes on this page if we decide to change our terms policy.
Contacting Us
If you have any questions about our terms policy, please contact us through the provided channels.
