Terms of service

Introduction

Welcome to the Mashq online store. Mashq is a trading brand of 1click2open LLC, a Free Zone Limited Liability Company registered in the United Arab Emirates ("1click2open LLC", "Company", "we", "us", or "our"). By using our website, https://mashq.ae ("Site"), you are agreeing to comply with and be bound by the following terms and conditions of use, which, together with our privacy policy, govern the relationship between 1click2open LLC (trading as "Mashq") and you regarding this website.

Acceptance of Terms

  1. Eligibility: You must be at least 18 years old to use this Site or have permission from a legal guardian.
  2. Acceptance of Terms: By using this Site, you accept these terms and conditions. If you do not agree to these terms, please do not use our Site.

Use of Site

  1. Personal Use Only: The Site is for your personal, non-commercial use only.
  2. Account Security: You are responsible for maintaining the confidentiality of your account and password, and for restricting access to your computer.
  3. Accurate Information: You agree to provide accurate, current, and complete information about yourself as prompted by the Site's registration form.
  4. Prohibited Conduct: You must not use the Site for any unlawful or prohibited activities.

Product Orders

  1. Order Acceptance: The receipt of an email order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell.
  2. Pricing and Availability: All prices and availability of products are subject to change without notice.

Payments

  1. Payment Methods: We accept various forms of payment as specified on the Site.
  2. Currency: All transactions will be processed in AED.

Shipping and Delivery

  1. Delivery Areas: We deliver to various international locations, which will be specified at the time of order.
  2. Shipping Costs: Shipping costs will be calculated and displayed at checkout.

Returns and Refunds

  1. Return Policy: Items can be returned within a specified period in their original condition.
  2. Refunds: Refunds will be processed by our Refund policy.

Intellectual Property

  1. Copyrights and Trademarks: The content, organisation, graphics, design, and other matters related to the Site are protected under applicable copyrights and intellectual property rights.
  2. Use of Material: No material from this Site may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way.

Limitation of Liability
1click2open LLC (trading as "Mashq") shall not be liable for any special or consequential damages arising from the use of, or inability to use, the materials on this site or the performance of the products.

Indemnification
You agree to indemnify, defend, and hold harmless 1click2open LLC (trading as "Mashq"), its officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions.

Governing Law
The laws of the United Arab Emirates shall govern and interpret these terms and conditions.

Changes to Terms of Service
We reserve the right to change these terms and conditions at any time. Your continued use of the Site after posting changes to these terms will mean you accept those changes.

Contact Information
If you have any questions or comments about these Terms of Service, please contact us via our designated contact channels.